Groups
Events
Product Updates
MX Academy
Support
Client Dashboard
MX Docs
Developer Portal

Your Fintech Roadmap to Better Reach Consumers: What Consumers Really Want

(Wed, 18 Jan, 17:00)

Home
Got a question?
Ask here!

Ask here!

Share product questions and get support from the community

33 Topics
25 Replies

When you subscribe we will email you when there is a new topic in this category

33 Topics

Recently active

Most replies Most views Newest first

kyle.woolstenhulmeMXer

asked in Ask here!

Budgets - How does it Auto-Generate the Budget?

For Budgets that are Auto Generated, Both within the MX widget and through the MX API. What amount of historical transactional data does it look at to come up with the suggested budget amount? Is it 60 days? 90 days? All available transactions?

Erika WangSpecialist

asked in Ask here!

Is there an ability to send SMS/SMTP messages to users based on MXinsights using the APIs?

"Is there an ability to send SMS/SMTP messages to users based on MXinsights using the APIs? For example – if you see a potentially duplicate charge at Target can we notify them? Or if they cross a certain threshold of spending can we notify them? Or do Insights simply show up in the “feed” when they’re logged in?

Erika WangSpecialist

asked in Ask here!

What counts as a session for MXaccess?

For MXaccess does a session count each time a person uses a token or is it session per day? For example, if a person logs in 5 times a day, does that mean it is 5 sessions?

jasonweberSpecialist

asked in Ask here!

How do i handle members who are not in a connected status?

How do i handle members who are not in a connected status?

Erika WangSpecialist

asked in Ask here!

In the mini widget, what does the 'view more' CTA button do?

In the mini widget, what does the 'view more' CTA button do?

erin.caldwellCommunity Manager

asked in Ask here!

What does verification do for me?

What does verification do for me?

Erika WangSpecialist

asked in Ask here!

Do you have any demo apps available?

Do you have any demo apps available?

jasonweberSpecialist

asked in Ask here!

What does Identity do?

What does Identity do?

asked in Ask here!

We want to understand how MX interprets the field is_income?

We want to understand how MX interprets the field is_income?

asked in Ask here!

Can we say that the posted_at field is when the transaction was initiated, and the transacted_at field is when the amount actually hits the balance?

There are two date fields: posted_at = The date and time the transaction was posted. transacted_at = The date and time the transaction took place. Can we say that the posted_at field is when the transaction was initiated, and the transacted_at field is when the amount actually hits the balance?

Erika WangSpecialist

asked in Ask here!

Are there statistics on what percentage of my users are able to successfully connect to an FI?

Are there statistics on what percentage of my users are able to successfully connect to an FI?

erin.caldwellCommunity Manager

asked in Ask here!

What does aggregation do for me?

What does aggregation do for me?

Erika WangSpecialist

asked in Ask here!

Oauth Redirections

I am doing a mobile integration and am struggling to handle the Oauth Redirections. What to do here?

Erika WangSpecialist

asked in Ask here!

How do I know when identity job has been finished?

How do I know when identity job has been finished?

jasonweberSpecialist

asked in Ask here!

How do I test my integration? Do you have demo accounts available?

How do I test my integration? Do you have demo accounts available?

Erika WangSpecialist

asked in Ask here!

How do I retrieve account and routing number after IAV call?

How do I retrieve account and routing number after IAV call?

jasonweberSpecialist

asked in Ask here!

What insights are available for the MXInsight widget?

What insights are available for the MXInsight widget?

svati.sundara-murthySpecialist

asked in Ask here!

What does Balance Check do?

What does Balance Check do?

asked in Ask here!

"When does the widget time out? When we stay a few minutes in the initial screen without iteration, a timeout screen is shown. "

When does the widget time out? When we stay a few minutes in the initial screen without iteration, a timeout screen is shown.

svati.sundara-murthySpecialist

asked in Ask here!

Why does AvailableBalance: return null, at times?

Why does AvailableBalance: return null, at times?

erin.caldwellCommunity Manager

asked in Ask here!

Under what circumstances does calling either aggregation or check balance NOT result in the user's bank account balance being retrieved in real time?

Under what circumstances does calling either aggregation or check balance NOT result in the user's bank account balance being retrieved in real time?

erin.caldwellCommunity Manager

asked in Ask here!

Does MX offer customization on its Widgets?

Does MX offer customization on its Widgets?

jasonweberSpecialist

asked in Ask here!

How does the Notification Settings widget work and how do Notifications work in Mx Widgets

How does the Notification Settings widget work and how do Notifications work in Mx Widgets

Sadie AndreasenMXer

asked in Ask here!

Looking for Web Tool Tutorials?

Also called Money Map, Money Insight, or something similar, depending on your financial institution. Check out our Help Desk Web Tool videos to learn more about your web-based banking tools!Learn how to use these videos here: https://vimeo.com/538754023Additional Resources: https://academy.mx.com/hc/en-us/categories/360004383411-Online-Tools-Still need help? Comment below and we can help you find what you’re looking for.

Jingqi WuCommunity Manager

asked in Ask here!

How to submit a ticket?

Here are some of the best practices on submitting a ticket: https://academy.mx.com/hc/en-us/articles/5126500636557-Submitting-a-Ticket-Best-Practices#heading-4

1
2

Page 1 / 2

Badge winners

damianwarrenhas earned the badge MXcouncil 2023
jbrianfrancishas earned the badge MXcouncil 2023
betsyscotthas earned the badge MXcouncil 2023
betsyscotthas earned the badge MXcouncil 2021
betsyscotthas earned the badge MXcouncil 2022

Show all badges

Powered by inSided

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Login with SSO

Login with Saml2

or

Username *

Business email address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login with SSO

Login with Saml2

or

Username or Business email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We’ll send you an e-mail with instructions to reset your password. Please check your email inbox for the link to reset.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK